Before you book
Terms of Service
Last updated: 13 September 2026
Using this service
By creating an account or booking an appointment, you agree to provide accurate information and use this website for your own genuine booking needs.
Appointments
Appointments are subject to availability. A booking is not confirmed until the required deposit has been successfully paid. Please provide accurate hair and contact details so we can prepare for your visit.
Enny's Braids and Locs policies
- Deposit
- A non-refundable deposit of £10 is required to secure your booking. This will be deducted from your total fee.
- Lateness
- A 10–15 minute grace period is allowed. Arrivals 15–25 minutes late incur a £5 charge. Arrivals 25–35 minutes late incur a £10 charge. Arrivals 30 minutes or more late will have their appointment cancelled.
- Payment
- The remaining payment must be paid by bank transfer immediately after the service.
- Extensions
- Extensions must be pre-stretched. If they are not, an additional fee will apply. Hair must be delivered at least two days before your appointment to avoid time loss.
- Hair preparation
- Please ensure your hair is clean and completely dry before your appointment.
- Products
- Please avoid applying products to your hair before your appointment.
- Communication
- Please be patient with message requests. I aim to respond within 24 hours.
Please note: I am rendering a service, not giving free work.
Payments and changes
Prices and deposit requirements are shown during booking. If you need to change or cancel an appointment, please contact us as early as possible so we can discuss the available options.
Your account
You are responsible for keeping your login details private and for the activity on your account. Please contact us promptly if you believe your account has been accessed without permission.
Contact
Questions about these terms can be sent to [email protected]. We are based in Manchester and work by appointment.